Updated January 11, 2020
At Mosaic Community Lifestyle Realty, we are committed to helping our clients conduct real estate transactions safely. This is especially true as we monitor the ongoing COVID-19 developments. Our COVID-19 policies are structured to help provide safety while also facilitating the real estate transaction process. Our goal is to promote a stable marketplace and a safe and smooth experience.
Implementing recommendations of the Centers for Disease Control and Prevention and the Buncombe County Health Department, Mosaic has asked its agents to take added precautions when interacting within the company and with clients to keep the community healthy. Mosaic’s offices will be sanitized on a regular basis. Our office is not currently open for in-person meetings, and our agents are limiting visits to the office on an as-needed basis. Agents are required to stay at home if they’re feeling ill. Company-wide meetings will be held virtually. Taking these steps will ensure a healthier staff and minimal disruptions so we can continue to focus on helping you find success in your real estate journey.
Agent interaction with clients will also adapt to the circumstances as they change.
Secure in selling or buying
If you’re planning to sell your property or purchase a new property, Mosaic will utilize virtual showings to the greatest extent possible. When in-person showings do occur, we require all buyer and seller clients to sign the COVID Compliant Commitment and Disclosure so that all parties involved can make an informed decision about how to handle showings. When we hold public open houses or broker open houses we are requiring masks and gloves at this time; but for those who prefer, we will be providing a video walkthrough for potential buyers. If you are selling, once your house is under contract and inspectors and buyers are allowed in, Mosaic will make every effort to curb viral exposure in your house. Additionally, clients will be able to electronically sign necessary documents whenever possible.
Coordinating a response within the Asheville/Buncombe real estate industry
Mosaic Realty believes that it is time to set competition aside and work together within the industry to establish best-practices that all agents in Western North Carolina follow. As such, we are working with the Land of Sky Association of Realtors, other real estate companies, attorneys’ offices and service providers to establish widely adopted policies. Our policies are subject to change as industry standards become adopted.
It’s important during this time to stay well-informed and adequately prepared by accessing accurate COVID-19 information and updates. The CDC has set up a site specific to COVID-19 (https://www.cdc.gov/coronavirus/2019-ncov/), offering up-to-date information at the world and national levels; Buncombe County has made information on the local level available at buncombecounty.org/bcready.
With an eye on the ever-evolving COVID-19 situation, Mosaic will continue to make the safety of our clients and community a top priority. For further information please contact Mike Figura at Mike@MyMosaicRealty.com or call him anytime at (828) 337-8190.