Client Testimonials

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Here's what our satisfied customers are saying about us:

Steph is the best! Strong words I know but she helped us accomplish the near impossible. Steph was both our seller and buyer agent. We were operating under severe time constraints in an attempt to not have to either rent or put all our stuff in storage and stay in a hotel during our home transition. She managed to successfully close on our home we were selling in the morning and close on the home we were buying in the afternoon.  As well, she negotiated with the owners of the home we were purchasing to allow us to move our stuff into the garage several days prior to closing. Selling and buying a home is always a painful process regardless of the outcome, but Steph held our hands and walked us through with the utmost integrity. She always had our best interest in mind. We could not have done this without her. My wife and I work in a customer service field and I recognize excellent customer service. I will say it again.  Steph is the best and will assist you in your home sale or purchase with integrity, honesty, and sincerity. We love you Steph!

My husband and I feel so fortunate to have worked with Kathleen to find our home in Asheville, NC.  She went the extra mile to keep us updated every time there was a new development in our buying process.  We always felt supported and well-informed working with Kathleen.  She is exceptional in her field.

My family and I moved cross country to the Asheville area and Kathleen went above and beyond to accommodate ALL our needs.  She has been our realtor, tour guide, and friend.  Before we moved, she would physically go look at houses we were interested in to make sure they were truly what we were looking for.  Once we arrived, she found us the perfect home and held our hand throughout the entire process.  This was a fantastic home buying experience because Kathleen is fantastic at what she does.


My husband and I just closed on a bungalow in Kenilworth that we bought through an agent in your office, Trip Howell.

Trip has been working with us as a buyer’s agent during a period when we were not truly sure we wanted to invest in real estate in Asheville.  A little over a month ago we had pretty much decided to continue renting. However, Trip had been such a great source for us that I continued to stay in touch with him. He put me on the eblast list to update whenever houses of interest came up, etc.

When the little cottage came up in Kenilworth, I immediately picked up the phone and reached out to Trip. It was inconceivable to me at that point that I would not work with him on anything of interest.

We have bought and sold a great deal of real estate by anyone’s measure. I must tell you that working with him has been our most positive experience to date. He is informed, but not pushy. He is professional, but not stuffy. He is fun, but still responsive and responsible.

It was an absolute pleasure to work with him. I am certain had it not been for his making the process so painless my husband would not have purchased at this time.

I just wanted you to know that we will refer your office and specifically Trip in the future.


Now that the dust has settled from our recent move to Asheville, I wanted to take the time to thank Mosaic and our agent Sandra Brooks, for a thorough, professional and fun experience. Picking an agent is a little like throwing darts at a dartboard but we really hit the bullseye with Sandra. We had a very compressed timeframe and needed to see as many properties as we could in a short time. Sandra immediately assessed our needs and was able to weed out properties that wouldn't appeal to us. She researched the ones we had found and added many more to go see. Along the way she did a stellar job of showing us around the city and explaining the pros and cons of different areas. She also "got" my wife and me very quickly. She understood our budget and our needs and that made what could have been a stressful time extremely fun and fruitful. We never felt pressured even when we asked Sandra to return to properties repeatedly. And, in the end, we found our dream home in Asheville. Sandra continued to be an asset throughout the closing and our move. Today, we love our home and new city even more than we did on the day we moved in. And we know that we could still pick up the phone and ask Sandra anything. She is truly an asset to your company. I also feel like Mosaic was a great pick for us. Since our move we've become more aware of your involvement in the community from festivals to the Asheville on Bikes ride we just participated in last weekend. It's companies like yours that make this city so special!

Sandra, you have been very patient and informative throughout this process and it was very much appreciated. I would definitely recommend you to anyone I know that might be interested in relocating to Asheville.

Sandra, you have been very patient and informative throughout this process and it was very much appreciated. I would definitely recommend you to anyone I know that might be interested in relocating to Asheville.

Hart went above and beyond to help us relocate quickly before our baby was born. He showed us around town and pointed out aspects of different areas. His candid, insightful, and honest responses were very much appreciated. With a background in many trades, he is able to judge the value of a building, the workmanship of existing features, and the level of effort for potential future repairs, improvements and maintenance. We are very happy with our new home and neighborhood, as well as the professionals Hart referred us to make improvements with good return on investment. We will definitely contact Hart the next time we have a real estate transaction in the Asheville area.

Elizabeth did a great job helping us buy our first home. She was patient and honest throughout our home search and was always immediately able to provide detailed information, give us updates, and kept all involved parties informed. Some real estate agents never respond to calls, emails, etc but  Elizabeth is not one of those people -- she was always in contact and responded to messages right away, which was really helpful. She is also super sweet and just a cheerful person to be around. The home buying process is much easier with someone like this on your side!

Vanessa was so competent and easy to work with! She listened to what I wanted, shared info, and was steady and patient. She was pleasant and positive--and I was impressed that her comments were totally pressure-free. Her experience showed up in her contacts with an excellent inspector and painter/carpenter. Paperwork went 100% smoothly.

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