Client Testimonials

We connected with Stephanie Caldwell through our grandson, who is best friends with her son. So glad we did! She has been in Asheville all her life and has a thorough knowledge of the real estate market and of the area itself. She listened to our needs, and was so patient during our search for a new home. On top of that, she put us in touch with excellent contractors, painters, decorators and places to shop for what we need for our new home. She continues to help, even after the closing. We give her five stars all around!

Buying a house can be fun – and hard – under the best of circumstances.  And when it is a new home in a community you don’t know all that well (but you DO know you want to live there), that adds a whole other layer!  We didn’t know Stephanie Caldwell before we worked with her in purchasing our Asheville home. My goodness did we luck out!  We could not have asked for a better ally, collaborator, question-asker . . . or negotiator . . . than Stephanie.  We needed to trust someone who knew the community and understood our needs.  We trusted the right person.  Do we recommend working with Stephanie?  Absolutely!  

I selected Stephanie from her profile and reviews on her broker's site.  With almost a year of experience working with Stephanie, I can echo every accolade – she is smart, organized, trustworthy, dedicated, and knowledgeable.   Stephanie is the best agent we ever encountered by a long shot - she's awesome!  We made several trips from TX to NC as we navigated a huge life change after retirement.  We were immediately impressed with Stephanie’s local knowledge as we drove from Hendersonville to Weaverville and beyond, exploring communities.  As an Asheville native, she knows the greater Asheville area well, and offers pragmatic advice along with sound knowledge of all aspects of buying/selling real estate.  We vacillated between searching for an existing home and finding a lot where we could build.  Stephanie took that in stride and offered her professional opinion on homes and locations we considered.  We began by looking at existing homes for sale, and soon realized we wanted to move onto looking for a lot where we could build our dream home.  Although our decision negatively impacted her potential income from our purchase,  Stephanie’s efforts to help us were not diminished in any way – a testimony to her honesty and dedication.  In fact, she remains in contact with us although our lot purchase closed months ago, continuing to offer support and references for local sources of needs ranging from pet sitters to color consultants.  We’ve always considered real estate purchases stressful but found our search with Stephanie to be a joy.  Stephanie is a rare gem! 

Stephanie Caldwell is the best agent I’ve ever experienced.  My career has included multiple moves, so we’ve seen more than a few realtors.  Stephanie knows the Asheville and surrounding area like she’s lived here forever, she’s the most diligent and thorough agent I’ve ever encountered, advising us about communities, neighborhood expectations, valuation of existing homes, reputations of builders, locations of services, and the upside and downside of each alternative we considered.  She’ll put you at ease immediately with her casual style and surprising business efficiency, focusing on your preferences and resources, to find the home you’ve always wanted.  If you want a realtor who wants to impress you with their success, heels, and earrings, look elsewhere, but if you want the best in the area to focus on your needs and guide you to a delightful home buying/building experience, call Stephanie.

Steph has been great to work with. She has helped us purchase 3 properties.  The most recent had a very tight window in which to close.  With Steph's help, all got pulled together in time to make the closing deadline. She also went above and beyond with contractor recommendations and even helped set appointments up when we had to leave town.  We'd highly recommend Steph

Stephanie represented my wife and me in our recent purchase of a home in Asheville.  She is fantastic.  Steph was proactive, understood what we wanted, paid attention to all the details, and offered actionable and honest advice. There was no pressure for us to move quickly and close a deal -- Steph was the voice of reason on several occasions and cautioned us against being rash.

As relative newcomers to Asheville, Steph began with a half-day driving tour of Asheville to show us neighborhoods we may be interested in -- she knows a lot about Asheville and offered a lot of local advice (e.g., you really don't want to be south/north of this street because it is too close to the hospital and you will hear the sirens all night). She of course pointed out a bunch of local restaurants and spots along the way.

Steph moved quickly when houses came on the market and offered great advice about price points, what to offer, how to sweeten our offer outside of just the price, etc. And once we were under contract, Stephanie led the way on due diligence. She called in favors from local contractors, electricians, HVAC professionals, etc. to get quotes immediately so we could effectively negotiate before closing. Even in a seller's market, Steph negotiated a great deal for us.

In addition to being a great real estate agent and advocate, Steph is also a lot of fun and made the whole process very enjoyable. She adds a personal touch that sets her apart and we never doubted that we were in great hands with someone who genuinely cared. 

Stephanie came highly recommended to us as a "native" to the area. She's friendly, smart, tech saavy, responsive, respectful, great listener and very knowledgeable of the real estate world as well as the "getting a home built" side of things. Great suggestions of questions to ask, what to look for and all kinds of other good advice to those of us who are new to the whole "buy a little plot of land and build your dream home on it" kind of deal. She walked us through everything, ever step of the way when we started looking for land, then houses, then land again and over several months was SO very patient with us when our plans, ideas and dreams changed again and again. She took us over hills, through the woods, forded streams and to places we never even thought to look! And was a joy to work with through the whole adventure! I/we could not have asked for anyone to take better care of us and have our best interests at heart. I'd recommend her to ANYONE who needs a good real estate agent. THANK YOU Stephanie for EVERYTHING! Can't wait to invite you over when the house is finished and we're moved in!

Stephanie was a pleasure to work with. She was very good at listening and understanding what would be a good fit for us. Moving to a new state, trying to buy a house remotely, then add a pandemic, it would have been much more stressful without Stephanie. We are very happy on our new home now!

Our experience working with Steph was outstanding. She is knowledgeable, personable, honest, thoughtful, and professional. Though we have spent considerable time in Asheville, we are not local to the area and didn’t know a lot about the market or even exactly what we were looking for. Steph spent time getting to know us, gave us advice and information about different parts of Asheville and various neighborhoods to help us find the right fit for us.

Amid the challenges that COVID-19 brought to the process, in a tight market that was moving really fast, and with us being out of town to boot, she helped us stay on top of potential properties. When we looked at those properties, she would tell us honestly if she had concerns or if she thought a place wasn’t right for us. As an example, we were about to make an offer on a house and it occurred to her that planned road construction might affect the neighborhood; looking into it further, we determined that indeed the construction project was going to bring the by-pass uncomfortably close.

When we were ready to make an offer on a property, Steph advised us on what would be appropriate based on her knowledge and experience of the market, at the same time helping to ensure we were not overpaying. When we just missed being the accepted offer on a place we really liked, she suggested making a backup offer. We did, thinking “Whatever” and continuing to look. We were stunned and thrilled when we got her call a couple of weeks later that we were under contract on the house we loved in a West Asheville neighborhood that’s perfect for us.

Steph was awesome through the contract and due diligence phase of the process, helping us line up the needed inspections and going over all the reports with us in detail. She was also a skilled negotiator through this phase and stayed in touch with the seller's agent, lender, and title company to make sure everything was in place for closing.

We would also note that Steph maintains good relationships with other realtors and works well with them, a crucial skill in our opinion. Likewise, the Mosaic team was a benefit to us in that she was able to call on her colleagues to assist if she was not able to be on hand herself. In short, we loved working with Steph and would recommend her without hesitation.

As first time buyers, the entire process of buying a house, including the search for a real estate agent, was incredibly daunting. However, we were lucky enough to find Stephanie. It is not an understatement to say that without her, we would still be renting and looking for a home. Not only does she boast extensive knowledge of the region, she is extremely well versed in the process of purchasing a home. Stephanie stuck beside us as we visited many homes, offering us insight into areas of concern that a prospective homebuyer should be cautious of, as well as listening to our feedback, constantly adapting and catering our list of potential homes accordingly. Navigating the difficulties presented by the current pandemic, Stephanie worked tirelessly to ensure the safety of both ourselves and the sellers of the homes. Stephanie, oftentimes under short or no notice, was always willing to make herself available to discuss, provide information, and view homes we had expressed interest in. In addition to her qualifications, it is this wonderful commitment to her clients, through love, compassion, and understanding, that allows her to go above and beyond for her clients, mitigating much of the fear and anxiety often associated with purchasing a home. Furthermore, Stephanie has continued to serve as a resource for any questions regarding services in the area. It is for these reasons, among all of our positive interactions, that I can confidently say that Stephanie is the sole reason for our current homeownership, and I cannot recommend her enough.