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Client Testimonials

Here's what our satisfied customers are saying about us:

Carol Marin, with Mosaic Realty, helped me purchase a new home in West Asheville. She was always willing to go the extra mile when it came to negotiations, inspection issues, and final contract dealings with the seller. She made the home buying process really simple for me and I've ended up with a great house! Even after the house buying process was complete, Carol continued to offer her help - down to little things like helping me understand how to get a mailbox installed to big things like meeting the movers when I shipped my car from Wyoming to the house!

As a first-time homebuyer, I had no idea what to expect. Carol was always well-informed, quick to respond (even after hours) and knew where to find answers if she didn’t already have them. She went above and beyond explaining lender questions, homeowner's insurance, the definition of escrow, etc. Carol’s years of experience in the trade and knowledge of this area were beyond beneficial. I highly recommend her and plan to use her after I take advantage of being in my home for several years!

We just purchased a house in Fletcher despite not physically being in state until four days prior! The process was absolutely seamless, and that was entirely due to Carol from Mosaic Realty, with assistance from the other professionals she connected us with--a mortgage banker, a home inspector, etc. Carol was recommended to us by a local friend and as soon as we spoke with her, we knew she was the one we wanted to work with. Carol is calm, experienced, responsive, and incredibly helpful. As soon as we expressed interest in the house we now own, Carol arranged a visit immediately, gave us a virtual tour, advised us about how to make a competitive offer, and then--when it was accepted--lined up every single service we needed pre-closing. She went to the house numerous times--to meet with the inspector, the septic guys, the well guys, etc--and always shared their findings with us promptly. Her communication was exceptional--timely, clear and pragmatic. If any of my friends are buying or selling in the area, I will refer them to Carol in a heartbeat!

Working with Carol was wonderful! She was very responsive and knowledgeable. She navigated the real estate and lender avenues with grace and confidence. Without Carol, I wouldn't have been able to find the home I wanted, or have been able to keep up with the process of purchasing a home. I highly recommend contacting Carol the moment you decide you want to purchase a home.

We were first time home buyers, so we knew very little and had a lot of questions about everything. Carol was always extremely helpful and patient with us. We searched for about 6 months for a home and were pretty picky about what we wanted- price ,size, location. Carol was always making herself available and gave good advice on certain homes where it was needed. She devoted a great deal of her time to working with us and we will always be thankful that she helped us find the perfect first home,

I was relocating to Asheville and did not know the area. Carol had incredible patience and listening skills. We talked about what I wanted in my lifestyle and what was important to have in a home. She came very prepared when we went to look at homes, why it was on the list, addressing attributes of the home and lifestyle. The process was smooth and quite enjoyable. I ended up in a home I am very happy with. I would highly recommend Carol and will use her again.

Carol Marin was great to work with, very professional and continually reassuring throughout our process of purchasing a house. Her insights and anticipation of what we needed to do each step of the way were especially appreciated. Her familiarity with the community services and resource people was very helpful both before and after we had purchased our home. She has even continued to check in with us after we moved to make sure all was going well. Even after living in this area for 15 years, we have found a new friend and good neighbor in Carol.

My husband and I cannot say enough positive things about working with Carol. She helped to make the process of selling our vacation home in Asheville very easy - from a distance! She responded to our calls and questions very quickly. Carol even coordinated the services of a handyman to make a few minor repairs when we could not be there. She came highly recommended from a neighbor and did not disappoint. We had an offer the very first day and sold our condo in one week at our asking price! Carol is a great asset and very professional. Hire her!

Carol is a wonderful person, as a realtor and as a friend, she was very easy to work with, never pushing or controlling, very knowledgeable. Carol responds to emails and texts in a very short time and will always answer phone calls. She sold my house in a very short time and the closing went very smoothly because Carol was very helpful. This was the first time for me selling the house and it couldn't have been easier thanks to Carol.

I contacted Carol Marin by phone about a year prior to moving to Asheville. I selected her based on her bio and the excellent reviews from previous customers that were listed on the Mosaic Realty website. For several months she e-mailed me information on various Asheville area homes that gave my life partner and I a good overview of options. However, we chose to rent when we arrived in Asheville in May, 2016. In January, 2017, we decided to buy a home and called Carol. She recalled me immediately! As we had to give notice to end our lease, we were hoping to find a home quickly. She immediately referred us to a mortgage lender, then we met with her, viewed two homes and received an accepted offer on one! Our new home has everything we wanted and the buying process and closing went smoothly! As needed, during the process, Carol professionally communicated with the seller's agent, and the mortgage lender, obtained necessary information, and kept us updated and informed. Carol was very knowledgeable and competent. She knew her field well, shared information at an understandable level, and welcomed questions. We always felt like important clients! We valued Carol's integrity, trustworthiness, genuineness, honesty, and kindness, and highly recommend her!

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