Client Testimonials

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Here's what our satisfied customers are saying about us:

Nancy was on the other end of a random Zillow request of mine, I could not be happier to have met her. The process of buying a home was a new experience for me and I was especially nervous to do it on my own. From day one, Nancy was beyond helpful, patient, reassuring and an absolute joy to work with. I could not say enough to justify how wonderful she is! 100% would recommend her to anyone.

I recently moved from Germany and I was very fortunate to have Anthony Thomas as my realtor from Mosaic when buying my first house in the US.
Anthony patiently accompanied me through every stage of the process, proving to be highly reliable, knowledgeable, competent and efficient. Whenever I showed interest in a house listed for sale, he immediately arranged viewing appointments. Before showing me the property, he had already  educated himself and me with details that allowed for an informed and thorough inspection. Once I chose a house to purchase, Anthony organized all the professional companies during due diligence procedures, accompanied the inspectors and compiled the information for my easy analysis of the features of the house.

Anthony's guidance and review through the entire process was highly professional. I not only appreciated his competence, I also enjoyed his company, as he has a very pleasant personality .  If I ever buy another house, Anthony Thomas will be my realtor of choice.

Anthony Thomas served as my agent to purchase a house as an investment property in the Asheville market. Anthony constantly went the extra mile to help me find a house that met my requirements.  Moreover, he directed me through every step of the way: viewing houses, negotiating an excellent price, arranging and attending all the inspections, and closing the sale with the attorney. He was pleasant and professional, making what could have been a difficult process, an enjoyable experience! I highly recommend Anthony Thomas, who is a real estate agent at Mosaic Realty.

Anthony Thomas served as my agent to purchase a house as an investment property in the Asheville market. Anthony constantly went the extra mile to help me find a house that met my requirements.  Moreover, he directed me through every step of the way: viewing houses, negotiating an excellent price, arranging and attending all the inspections, and closing the sale with the attorney. He was pleasant and professional, making what could have been a difficult process, an enjoyable experience! I highly recommend Anthony Thomas, who is a real estate agent at Mosaic Realty.

Wow. Just wow! When I began the search for property in the Asheville area, Nancy (along with other realtors) contacted me in reply to my general inquiry to a real estate ad. From my first interaction with her, I knew she was the ‘go to’ person. She immediately exhibited professionalism, eagerness to ask questions, listen to my responses, and to genuinely get to know my thoughts. She was interested in what I was looking for and wanted to offer sound advise. She possesses the relentless energy to answer questions before they were asked and the thoughtfulness to chase solutions. During our pre-contract phase, on many occasions she reminded me of things I needed accomplish. She was always going the extra mile and finding ways to assist me. Always two steps ahead of the process. She would contact me to keep me informed and updated. Due to my lack of knowledge in the real-estate world, I found these reminders very helpful. Her interactions were always done with the upmost respect and patience. She never rushed to get an answer from me or pushed me in a direction I felt uncomfortable. Simply put, Nancy’s communication skills are spot on! It’s uncanny and not often found even among true professionals. She was exactly who I needed to make this purchase seamless - dare I say effortless - almost serendipitous at times. Yes, she’s that good and that sincere! I truly cannot thank Nancy enough for all of her efforts. Efforts that extended throughout the entire process which lead to the purchase of property in Asheville. She was always with us as our confidant and friend from the first look at the property to the last signature at closing. She truly cares about her clients and how she interacts with everyone involved. Mosaic Realty has a huge asset in Nancy Horowitz. Thank you Nancy! Wishing you all the best and success that will inevitably come in the very near future.

Bill was awesome. He always kept me in the loop with updates on every little detail. He definitely went above and beyond what was called for! I would HIGHLY recommend Bill to anyone who needs real estate assistance/advice! Bill has tons of patience - my particular transaction did not necessarily go as planned but Bill never wavered and provided excellent customer service!   

Having moved from Australia to Asheville NC we are so happy we chose Nancy Horowitz as our agent. Nancy and I began speaking in February 2019 and communicated often to determine exactly what we were looking for in a family home, location, schools, activities etc. Nancy has incredible local knowledge and is a wonderful asset as a local agent. When we arrived to Asheville in June 2019 Nancy was the optimum guide and we spent a lot of time together viewing all the properties we had been interested in. As an agent, we were so impressed with Nancy’s enthusiasm in helping us find a new home, she guided us on many property viewings within a 30 mile radius of the city. We felt her commitment was outstanding and she inspired us greatly on our endeavour to live in and have a greater understanding of the area. In July 2019 she helped us find our most perfect home for our family, we couldn’t be happier! Her negotiating skills we on point, her organisational and communication skills exceptional, and her personality an absolute pleasure to do business with. I would highly recommend Nancy Horowitz for anyone looking to buy a home in NC!

My husband and I decided we wanted to purchase our first home at the end of June 2019. Once we decided we were ready to buy, we reached out to Nancy, and she immediately started working to help us find the perfect home. We had worked with a previous agent in another state, and the two experiences couldn't have been more different. We felt like Nancy instantly understood our style and vision. It didn't take much time at all for her to start spotlighting homes we loved...everything she sent was beautiful! Not only did she have an eye for our style, but she was always transparent with us. Nancy never rushed us and was honest if she thought a house we looked at wouldn't be a wise investment. Not only is she great at identifying beautiful homes, but she's also extremely thorough and accessible through the buying process. You'll never meet someone who is more detail-oriented. As first-time home buyers, we really appreciated the fact that she explained the process extensively and was happy to answer every question we had. Five stars aren't enough for Nancy! She will go to bat for your family and treat your search like her own. Big thanks for helping us find our dream home!!!

Had a great experience with Bill. What makes him unique is how well he gets to know his customers. I was impressed by the number of options he showed me that carefully matched my interest. In addition, he's well connected with the community. He has a great team of resources to make the process go smoothly.

When it comes to selling your home everybody has a goal, a plan, or a mission...If you are smart enough you try to find a realtor like Nancy who understands the plan, works to accomplish your goal, and makes it her mission to make your experience as pleasant as possible. How was our experience pleasant? She was personable while examining the property, thorough in establishing the marketing tools, and diligent in staying it touch with us on any activity. Thank you, Nancy! Mosaic and Asheville are fortunate to have you...

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