Client Testimonials
Here's what our satisfied customers are saying about us:
Stephanie represented my wife and me in our recent purchase of a home in Asheville. She is fantastic. Steph was proactive, understood what we wanted, paid attention to all the details, and offered actionable and honest advice. There was no pressure for us to move quickly and close a deal -- Steph was the voice of reason on several occasions and cautioned us against being rash.
As relative newcomers to Asheville, Steph began with a half-day driving tour of Asheville to show us neighborhoods we may be interested in -- she knows a lot about Asheville and offered a lot of local advice (e.g., you really don't want to be south/north of this street because it is too close to the hospital and you will hear the sirens all night). She of course pointed out a bunch of local restaurants and spots along the way.
Steph moved quickly when houses came on the market and offered great advice about price points, what to offer, how to sweeten our offer outside of just the price, etc. And once we were under contract, Stephanie led the way on due diligence. She called in favors from local contractors, electricians, HVAC professionals, etc. to get quotes immediately so we could effectively negotiate before closing. Even in a seller's market, Steph negotiated a great deal for us.
In addition to being a great real estate agent and advocate, Steph is also a lot of fun and made the whole process very enjoyable. She adds a personal touch that sets her apart and we never doubted that we were in great hands with someone who genuinely cared.
J Townsend
Shane provided excellent service during our several-month home search in a blazing market. He was patient, meticulous, honest, and a delightful companion. Not only did his unwavering commitment to service lead us to a perfect home in what seemed to be an impossible market, along the way we learned so much about various home construction materials/methods, landscaping, and more from this master of real estate. Shane is a well of knowledge, a fountain of friendliness, and a monument of fortitude. The man’s a real estate angel, you won’t find a better agent on earth or in heaven.
veearca
We found a rare gem in Nancy Horowitz. As first time home buyers entering a crazy housing market, we were anxious about the whole process. However, Nancy’s experience and guidance lead us along a seamless path to getting our dream home! From the start, she was attentive to all our housing needs and preferences - even pointing out drawbacks for properties we liked but didn’t suit those needs. She acted as a true partner - motivated by what was in our long-term best interest rather than pushing a sale. During the transaction phase, she was everything you could want and more - diligent, knowledgable, strategic and resourceful - ensuring we had always had accurate and timely financial/property information, inspection vendors and moving/cleaning/maintenance resources. She went above and beyond time and again - even going so far as to help co-edit one of our housing spreadsheets!! And, in addition to everything else, her humor and positive attitude made her an absolute joy to work with!
king natasha1
If you get the chance to work with Nancy you will find that she is an incredibly valuable person to have on your side. I recently worked with Nancy to sell a home for the first time. Due to her excellent communication habits and diligent work ethic, I never felt confused or alone in the process. She has built a solid network in the Asheville area and has a well-deserved reputation as one of the best realtors around. It's easy to see why once you start working with her. She is friendly, authentic, generous, and determined to get the best outcome for her clients. Sometimes realtors will take shortcuts for the sake of making more money, but that is not Nancy's nature. She is very efficient and moves quickly, but remains patient and holds a high level of integrity in her work. In other words, she is a gem and I highly recommend her!
Lee Gaines
Kathleen Cook was one of the best Realtors my husband and I have had the pleasure to have sell our home. She was very professional and very knowledgeable. What made her stand out above all others is how she was able to handle tough situations and made them go smoothly.
A. Metcalf
LeAnn was SUCH a wonderful partner during the house hunting and closing process, I'm not sure how I could have survived without her! She's incredibly knowledgeable about the marketplace, straightforward about the prospective houses, with an amazing eye for detail in terms of what needs to be worked on. She was always thinking twenty (or a hundred) steps ahead of me to make sure I knew what I would be getting into with each house--the pros, the cons and everything in between! LeAnn was never pushy and always patient, even with my sometimes unrealistic expectations. It felt like she wanted me to find the house that I couldn't walk away from, not the house to settle for. Once we found the perfect one, her collegiality and keen insights helped us seal the deal (and she helped keep me grounded when the stress of the process was a lot to handle). Throughout the closing process, LeAnn went above and beyond all my expectations... helping me get contractors out to the property to get bids on future projects, sending me lists for things I needed to sign up for (like utilities, etc.), checking in just to see how I was doing. When we had bumps in the road, LeAnn went to the mats to work for the best solution possible (I even had someone comment that he was "glad I had a fighter on my side.") I cannot recommend working with LeAnn enough. With LeAnn, it feels like you have someone in your corner at all times. Definitely what you want in this wild marketplace!
B. L in Asheville, NC
LeAnn Bound is an amazing real estate agent . My family was very pleased with her professionalism and attention to detail in listing my mom's home. She was helpful to us in so many ways, guiding us through the real estate process. LeAnn made it easy for us to get the home ready for the real estate market. Our family highly recommends LeAnn Bound for your real estate needs.
S.C. - Fairview, NC
Shane is kind, generous, patient and personable. Shane spent over a year working with me to find my perfect first home. Without a second thought, Shane met me at untold numbers of showings, and stayed up well into the night working on offers. Shane is meticulous and knows his stuff! Not only did he help me find my perfect home, he helped me get the best purchase price on it as well. Shane was recommended to me, and without hesitation, I gladly recommend him to you.
Alexis Solheim
Shane has been bar none the finest agent I have ever worked with. I have bought or sold a number of properties since becoming a widow. Not only does he know the market, his knowledge of any structural issues with the houses I looked at was a tremendous help. His patience and persistence in finding just the right property for me was outstanding. I highly recommend him as your agent!
Ann Lea
Shane assisted me in buying my first home by myself. I had a particularly tricky loan, and it seemed that the lender didn’t even know how to navigate it well, ha! Shane not only gave me honest and precise opinions on all of the homes we viewed and their condition, but he also fought hard to get me the house I ended up closing on! Without his diligence and perseverance I wouldn’t have ended up in the home I love! He was always responsive, always optimistic, always real with me, and always kind. I haven’t stopped recommending him since!
Sarah Barnwell



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