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Client Testimonials

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Here's what our satisfied customers are saying about us:

My husband and I recently worked with Bill Anderson at Mosaic to find our dream home. As first time home buyers we were pretty clueless about the process and having just moved to Asheville from Chicago, we didn't know the area well either. Bill took us all over Asheville, showing us the pros and cons of different neighborhoods and we looked at tons of houses so we could get a feel for what we wanted. He'd explain what was good or bad about one and why, and graciously answered every single one of our thousand questions with a high degree of industry knowledge. He's a great communicator - throughout the whole process from our first call to closing, we never had to guess at what was happening or where we were. I'm picky and have pretty specific taste, but we eventually found a house that we absolutely LOVE, within our budget and in a great neighborhood. Bill also hooked us up with a lender and an attorney and they all worked together seamlessly - seriously, buying a house with Bill was unbelievably easy and dare I say, fun? I recommend Bill 1000% without hesitation and hope to work with him again in the future. Thanks Bill!  

Without question Alyssa went above and beyond in helping to get our home sold. This is an older house and in the sale process we needed to deal with a few maintenance/repair issues and given that we are not in Asheville this could have been very problematic... but each and every time Alyssa was quick to find us options and get things fixed. In addition, her experience and honesty in how to deal with negotiations was great. We would not hesitate for a second to work the Alyssa again.

An amazing agent and champion for her clients. She set the bar for our real estate buying experience and expectations going forward. Thorough, honest, responsive, and informative. My wife and I felt comfortable and confident in our purchase knowing we had Alyssa on our side of the deal.

Fantastic experience buying our first Asheville home with Alyssa! She was recommended by my in-laws who also had a smooth process buying their first home in AVL (as out-of-state buyers) with her. I saw Alyssa's previous time in the corporate business world come through as an asset in our experience on multiple occasions. In fact, I wish I could give her 6 stars for Negotiation Skills. Recommending her to friends & family in the future. Thank you!

Alyssa has been wonderful to work with. She is an excellent communicator. She always answered our questions quickly and kept us informed during all stages of the selling process. I would definitely recommend Alyssa to my WNC friends and family.

Alyssa was particularly helpful identifying local resources to assist with preparations for sale (cleaning services, carpentry, attorney, and more). She was remarkably responsive at all times and remains so as post-closing items have arisen. I feel fortunate to have had her assistance.

Over a period of 3 months (and during COVID-19), Alyssa skillfully helped us navigate the seller's hot market of real estate in the Asheville, NC area. We were out-of-state buyers and all of our "looking" was initiated online with Zillow searches. Because Alyssa took the time to really understand what we wanted and didn't want, she was able to accurately guide us as to what was and wasn't worth exploring in person (our on-location viewing times were limited). Also during this time frame, we had dozens of interactions with other realtors... one who represented us in the sale of our FL home, our buyer's realtor, and many more in NC who represented the many, many houses we had serious interest in. No one, and I seriously mean no one, came close to the level of experience, communication skills, and overall professionalism that Alyssa displayed through out our time with her. We are very grateful that our friend of our in FL who also lives in NC recommended Alyssa to us.

Alyssa has been an amazing agent for us! We embarked on an adventure to purchase a 2nd home in the Asheville area right before COVID hit. When we started our property search, Alyssa was extremely skilled at finding the best properties to fit our requirements, and she also helped us to fine tune our options for the best fit. We ended up going with a new build home that had enormous buyer interest, and Alyssa worked her magic to get us to the front of the line. Once we put this house build under contract, this is where Alyssa REALLY shined. COVID became a real problem for us to travel and do the things that you typically do when working with a builder to design your home. Alyssa knew exactly how to guide us through this process and she kept us updated on a regular basis with everything that was happening at our build site. In the end, Alyssa was our eyes, ears, and EXPERIENCED agent in this whole process. We were looking for a great experience, and Alyssa delivered!!! I would recommend Alyssa for anyone who is looking for an agent who truly prioritizes your needs, and especially if you are dealing with the extra challenges of going through the home buying process remotely. She knows what she is doing, and will help you to get what you want! If there were a SIX star rating....Alyssa would get it! 

 

Alyssa Augustine is the best real estate agent in Asheville. She is incredibly knowledgeable with the market and community, and she was very driven to find a home perfect for us in our time frame. She was so easy to work with, took off all the stress with the buying and searching process as well she demonstrated an actively engaged communication style. If you’re looking for a down to earth and easy to talk to very professional agent go with her. I’m so happy she helped us find our first home, and I look forward to working with her on our next someday.

Alyssa is the first realtor we have ever used who actually acted as our agent. She was always advocating for what was in our best interest and helped us find the home of our dreams! We could not be happier with the service we received from her, we would highly recommend her!

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