Client Testimonials

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Here's what our satisfied customers are saying about us:

Kelly is the Best! She gave me candid counsel and was impressively responsive and available for my questions or concerns. She kept me apprised step-by-step of the process, where I was in the process and expected outcomes. She did this via text, email and phone calls as appropriate. Her calm and cheerful demeanor was stabilizing for me in the stressful search for the right house for me. Guiding me through negotiations and due diligence with professionalism and a sense of ease contributed to a seamless transaction with a thirty day close. She's knowledgeable about Asheville and surrounding areas and a joy to work with.

Kelly Cates was very friendly with us and our daughters. She always made a point to include us in all processes and was very knowledgeable and quick with responses to questions.

Kelly Cates was extremely thorough with making sure everything was done correctly and that we understood all the processes. She always responded quickly to any questions we had and made the process easy and enjoyable.

 

We were working with a mortgage company and were given a list of realtors that he had dealt with before and when we called her she immediately returned our call.

Kelly was extremely competent and answered all of my questions.

Kelly was so easy to be around and really set my mind at ease during the whole process.

Overall I was 100% satisfied by the service I recieved from Kelly

We really enjoyed working with Kelly Cates. She was there for us from beginning to end and has even followed up with us after the purchase was final. She was very professional and made it seem like we were working with a friend.

Kelly did an amazing job and impressed me with her marketing savvy, and knowledge of the local market. She had extremely helpful, honest and timely suggestions to assist in selling the property. She made me feel like my property was a top priority and was very accessible for all communication. Excellent on all fronts!

A true model for what strong "work ethic" should be. She listens, cares, and delivers. I finally got a buying/selling experience with little to no stress!

Buying a home for the first time by myself was incredibly intimidating and overwhelming, especially in this competitive Asheville market. Kelly took such good care of me, thouroughly explaining every part of the process so I could make decisions and get a great home!

She is incredibly dedicated  to her clients and always made time to talk to me and answer my questions. Her warmth, positive attitude and confidence made her a comfort and a joy to work with. She patiently walked me through the entire home buying process, from helping me find a loan officer and a home inspector to negotiating all of my repair requests. Kelly was always willing to go the extra mile for me, including crawling under the house on closing day to check on a gas pipe repair! I would HIGHLY recommend her.

Kelly Cates was extremely competent and answered all of my questions. She was so easy to be around and really set my mind at ease during the whole process. Overall I was 100% satisfied by the services I received from her. She truly listens to your needs and tailors the search to your preferences without inundating you with options that don't meet your parameters. Her process is thorough and her knowledge is vast.
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