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Client Testimonials

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Here's what our satisfied customers are saying about us:

I can't recommend Carol enough. Carol was always a text message away, ready to answer our questions or quickly schedule a showing. She was a knowledgeable and kind advisor through our entire home-buying process, always with our best interest in mind. After a brief conversation about new construction, Carol took the initiative to drive out to a new development and speak with the property manager. It turns out a lot had just become available. Thanks to Carol going above and beyond, we just purchased a home we love at a great price in that development.

We were so lucky to have met Carol and to have been guided through the frenzied Asheville real estate market by her expertise, patience, and good humor. The best example I can provide of the highest level of service she affords her clients is her willingness to advise against making an offer on a particular property if she does not believe it meets her clients' needs and desires--she convinced us to back off more than once even when doing so was not in her financial interest. She knew what we wanted and she wanted us to be happy. Carol is absolutely trustworthy and honest in her representation throughout the entire process. Her calm demeanor and delightful sense of humor eased the stress of the home-buying experience.

Carol helped me sell a home and then buy a home, during the absolute peak craziness of this buying frenzy. She made the sales process easier, and quite a bit more profitable than I thought it could be, and she helped me get a home that wasn’t even on the market yet. That’s how helpful she is, and I consider her a good friend now. I recommend her to anyone!

We couldn't have hoped for a better realtor. Carol's name was given to us as a realtor we could count on from someone that had used her previously and we wouldn't hesitate to refer her to anyone else looking. Carol had an extensive network and was able to suggest a mortgage broker, closing attorney, home inspector, and electrician that were all fantastic. When I was being indecisive and asked her to show me the same house 4 times she was completely patient and did it without complaint. There were multiple times when I as a first time home buyer felt very ignorant. She was always very willing to explain the process. My fiancé and I feel very lucky to have had the chance to work with Carol.

I've known Ward for many years. He is one of the best humans I know! Great enthusiasm, idea generator, and listener. He will go the extra mile for you and always bring a smile.

I had the best experience buying my home with Ward Caldwell as my agent. Anyone can show/ list a house; but not everyone listens to their client's needs, has patience and attends to detail in the same way. I was buying from out of state and thought I knew which house I wanted; but Ward was patient and took me to see several comparable homes first, which made me feel more comfortable with my decision. He really knows the area and even helped me find landscaping and repair people. He is professional, knowledgeable and a pleasure to work with.

Ward Caldwell was AWESOME!! I don’t live in the Asheville area, so coordination was challenging from my end. Ward was exceptionally accommodating meeting me on weekends and coordination with inspections. He went above and beyond to be my eyes, ears, feet, hands and sometime brains through the entire process by connecting me in via face time with inspection walk throughs. He facilitated a conversation with HOA to determine where the financial responsibility for window repairs resided. He is knowledgeable, professional and a terrific guy. I would use his services anytime and would recommend him to anyone thinking about purchasing a home.

Working with Chris was a pleasure. During a ridiculously aggressive market, his knowledge, communication and positivity allowed us to find the perfect fitting property for our requirements. We will absolutely be using Chris for any other purchases or investments in the area.

Chris is a great realtor. He took the time to listen to me. He "got" me and I could tell by our conversation that he wasn't going to waste my time on homes I couldn't afford or wouldn't want. We had conversations about what I was looking for, what was most important to me, and where I could (or would not) be flexible. He was extremely responsive and helpful. When it came time to make an offer, I trusted him and I totally trusted him with all of the negotiations. He was upfront with what he believed was a good offer and always gave me the last word. I would recommend Chris to everyone I know. I don't think you can find anyone better.

Carol helped me to buy a home in Asheville. I was new to the area, wasn't sure where I wanted to end up, and needed to look at a lot of potential homes. Carol was very professional and patient throughout the whole process, taking time to understand the style of houses I was looking for and flagging the best ones. She has a ton of knowledge about the local area and the buying process in this state, which helped reduce the stress of the experience.

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